Guides
Generator Guides & Advice
These guides explain service timing, checklists, ratings and how to read a data plate. They are not manufacturer manuals, and they are not a substitute for the service pages when the set has already failed. Where an interval or a rating varies by brand, the guide says so.
- Explanations, not sales scripts
- Manuals still set the numbers
- Service pages are linked when you need a visit
- Onsite across Gauteng
Start with the question
Which guide should I read?
If you want to know how often a set should be serviced, start there. The service intervals page is the longer explanation of hours and calendar time. The two checklists show what a general service and a diesel maintenance visit look at.
kVA and kW, single-phase and three-phase, standby and prime, and the data plate are identification guides. They help you send the right photo. The load testing guide explains a loaded run. The load bank testing page is where that test is booked.
The technician and company pages are published by ProService Generator Repairs. They describe what to look for, then give this company’s own details. They are not independent rankings.
Related Pages
Servicing, ratings and identification
- How Often to ServiceThe short answer on frequency
- Service IntervalsHours, time and duty
- Service ChecklistWhat a service visit covers
- Diesel Maintenance ChecklistDiesel-specific checks
- Running HoursThe hour meter
- kVA to kWApparent power and real power
- Single-Phase vs Three-PhaseMatching the supply
- Standby vs PrimeDuty ratings
- Data PlateWhat to photograph
- Load Testing GuideWhy a loaded run is different
- Repair or ReplaceWhen a quoted repair is compared with another set
- Fuel ConsumptionLitres per hour against the real load
- Contaminated DieselWater, sludge and diesel bug in stored fuel
- Generator TechnicianWhat to look for on site
- Generator CompanyWhat a company should cover
Google reviews of ProService Generator Repairs
Google Review
Their comprehensive FAQ page actually answered my sizing and load requirement questions before I even called them. It is very clear they truly understand generator engineering.
Google Review
We have relied on [ProService Generator Repairs] for years to keep our Gauteng office powered. Their preventative maintenance and rapid response times mean we experience zero downtime during heavy load shedding schedules.
Common Questions
Questions about these guides
Are these manufacturer manuals?
No. They explain the ideas. Hour limits, capacities and procedures for a specific engine stay in that manufacturer’s schedule.
Which page answers how often to service?
How often should a generator be serviced. The intervals page explains the system behind that answer.
Do the checklists apply to every generator?
No. They are grouped so missing items can be skipped. Diesel and petrol scopes are not identical.
Where do I book a repair?
The service pages linked from each guide, or the contact page. The guides themselves are explanations.
Is the load testing guide the same as booking a load bank?
No. The guide explains the test. Load bank testing is the service.
Are the recommendation pages independent?
No. They are on this website and say so. They do not rank other companies.
What should I send if I am unsure which guide fits?
A data-plate photo and a sentence about what the generator is doing.
Still unsure what the fault is? Call or WhatsApp 082 057 4605 for onsite diagnosis.
Service Areas
Onsite visits across Gauteng
Technicians travel to the generator. These are the main Gauteng areas. Suburb pages sit under each region.
What to send before we attend
ProService Generator Repairs confirms an onsite visit from these details. Send what you have. A missing model number does not stop the booking.
- Location
- The suburb or site, so the visit can be booked in the right area.
- Make and model
- The generator brand and model, if they are known.
- kVA
- The size printed on the data plate.
- Fuel type
- Diesel, petrol, LPG, natural gas, or dual-fuel.
- Controller model
- The module name on the panel, when it is visible.
- Fault or alarm
- What the set does, and any text on the screen.
- Photos
- The generator, the data plate, and the controller or alarm. Send these on WhatsApp.
Book a Visit
Ask with the plate photo
If the guide does not answer a specific set, send the data plate and the question.
- Call
- 082 057 4605
- Message us on WhatsApp